ROUND BARN THEATRE BOX OFFICE MANAGER

STATUS – Full-time
CATEGORY – Salary – Non-exempt
REPORTS TO – Theatre Manager & Executive Director

JOB SUMMARY

The Box Office Manager will manage the daily operations of the box office and box office team as instructed.

 

DUTIES AND RESPONSIBILITIES

• Manage daily operations of running the box office.

• Process phone call sales.

• Assist patrons as they come to the door with sales, questions, inquiries.

• Print web sales.

• Provide information on all current & upcoming events.

• Assist with floor management for events and post-show activities as needed.

• Manage season tickets.

• Make sure the Box Office staff has all current event information and is knowledgeable about all events and Barns at Nappanee property information.

• Train all new box office hires.

• Keep track of ticket stock and notify the Barns Executive Director for ordering.

• Scheduling for all box office staff.

• Attend weekly Barns at Nappanee Manager staff meetings.

• Other duties as assigned.

• Return Phone Calls and Emails to patrons

• Clean & organize Box Office space.

EDUCATION AND EXPERIENCE

• High School Graduate

• Experience in management and supervision.

• Must have valid driver’s license.

• Good public relations.

KNOWLEDGE, SKILLS, AND ABILITIES

• Working Knowledge of Microsoft Office and other web-based tools as needed.

• Ability to deal effectively and efficiently with co-workers, staff, and public.

• Flexibility to work varied hours.